Hotel Reservation Changes
Conference hotel reservation changes and cancellations may be made on the conference website or by contacting customer service *in writing* by March 3, 2020.
After March 3, AFP ICON registrants must contact the hotel directly. It is the responsibility of the attendee to cancel their hotel room. AFP is not responsible for any cancellation fees that may apply. The contact information for each conference-approved hotel is below:
Baltimore Marriott Waterfront
700 Aliceanna Street
Baltimore Marriott Inner Harbor at Camden Yards
110 Eutaw Street
Renaissance Baltimore Harborplace Hotels
202 E. Pratt Street, Baltimore
Hyatt Regency Baltimore
300 Light Street
401 West Pratt Street
Canceling or Transferring Your Conference Registration *PLEASE NOTE CHANGES DUE TO COVID-19*
Due to the current environment surrounding COVID-19, the AFP ICON cancellation policy has been changed to provide you more options and value.
If you’ve already registered for AFP ICON, Here are your options:
And finally, if you want a full refund, you don’t have to do ANYTHING. That’s right, if we don’t hear from you about any of those three options by March 31, 2020, we will simply refund your FULL conference registration. Refunds will be processed no later than April 30, 2020.
Questions? Contact Customer Service
For questions related to registration and hotels, contact AFP ICON/Experient customer service:
For questions related to AFP ICON programming, contact AFP's professional development department at ProfessionalDevelopment@afpglobal.org.